Your satisfaction is important to us, and we want to ensure that returning an item is a straightforward process. Please take a moment to carefully review our return policy for a clear understanding of the guidelines and procedures.

ELIGIBILITY FOR RETURNS:

- Returns are accepted within 30 days from the date of delivery.

- All items purchased on sale are final sale and not eligible for refund.

- To be eligible for a return, items must be:

• Unopened
• Unused
• In their original, sealed packaging
• In resalable condition

 

 

RETURN PROCESS:

1. To start a return, contact our customer support team with your order number, the item(s) for return, and a brief explanation.
2. Our team will review your request and issue a Return Merchandise Authorization (RMA) number with further instructions. Please prominently display the RMA number on the package when returning the product.

RETURN SHIPPING:

• Customers are responsible for shipping the product back to us.
• Use a reliable shipping method with tracking for confirmation of the return delivery to our warehouse.
• We recommend purchasing shipping insurance to cover potential loss or damage during transit.
  

REFUND PROCESS:

1. Upon receiving and verifying the eligibility of the returned product, we will process your refund.
2. Refunds will be issued through the original payment method.
3. Shipping charges, if any, are non-refundable unless the return is due to our error or a defective product.

 

Please be aware that misuse or violation of our return policy may result in the rejection of a return request. We reserve the right to modify this policy without prior notice. For any questions or concerns, feel free to reach out to our customer support team. We're here to assist you throughout the return process. Thank you!